We appreciate that you’ve chosen us for your manual bodywork needs. To provide the best service possible to our clients, we have implemented the following policies:

    • Inappropriate Behavior Policy
      • o  Massage Therapy, Myofascial Release Therapy and all of our bodywork services are for relaxation and therapeutic, healing purposes only. There is absolutely no sexual component or innuendos tolerated within our studio. Any inappropriate touch, insinuation, gesture or request otherwise will result in immediate termination of your session and refusal of any services in the future. You will be charged the full service fee regardless of the length of your session. Depending on the behavior, we have the right to file a report with the local authorities.
    • Cancellation Policy
      • o We require a 24 hour cancellation notice for all appointment changes or cancellation requests. Please understand that when you cancel or no call no show to an appointment without providing a 24 hour notice, it provides little time to fill that appt while still providing for our service providers. Missed appointments without notification will also be charged in full.
      • o We are now requiring a credit card number to hold all booking reservations so that appropriate fees may be charged if a late cancellation/ no show does occur.
      • o Inclement weather may also result in the need for late cancellations. We will do our best to give advance notice of studio closing or need to re-schedule due to bad weather or therapist’s family illnesses (child sickness, etc). We ask that you please do the same. Please do not risk your safety trying to make your appt.
      • o Some cancellations may not result in a charge, that is determined on a case-by-case basis.
    • Late Arrival Policy
      • o We request that you please arrive 5-10 mins prior to your initial scheduled appt to allow time to fill out required intake and complete consultation with your therapist. Appointment times are reserved for each client, so we cannot exceed that reserved time without effecting other appointments after you. For this reason, arriving after your scheduled appt time may result in loss of time from your service so that your session ends at the scheduled time. Full service fees will be charged even when sessions are shortened due to late arrival.